FAQ's

We will help you understand all about proper foot care, treatment options, and different foot problems.

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  • Do Podiatrists Accept Health Insurance?

    Yes, most podiatrists participate with health insurance plans and most their services are usually covered by health insurance.Our office will do a complimentary benefits check so you know exactly what services your insurance will cover. Understanding your health insurance can be confusing so our financial team has created a series of videos to help you understand your benefits, deductible, co insurance and other common terms. To learn more about your health insurance click here.

  • How Do I Know if I Need a Referral From My Insurance Company?

    Most often, you will need a referral from your primary care physician(PCP) if you have an HMO insurance plan to see a specialist. You will need to contact your family doctor a few days before your scheduled appointment because many primary care doctors require 24 or 48 hours of notification. The referral may have an expiration date or only allow for a certain number of visits. You can check with your insurance company or family care doctor to clarify, or you can always speak to one of our financial advisors.

  • Which Insurances Does the Office Accept?

    We accept most insurance plans and workers compensation, however, you need to check with your insurance provider or speak to one of our financial advisors to be sure. We offer everyone without insurance a FREE first exam to meet our doctors and foot care team and discuss treatment options. If you would like the free exam, please be sure to tell the receptionist at the time you schedule your appointment.

  • Why Has My Copay Changed Without Receiving a New Insurance Card?

    Your insurance can be very confusing. We strive to help you understand your benefits and all that you are entitles to at our office. There are many reasons why your copay may have changed when you never received a new insurance card. Your insurance is entitled to make changes without much notice to the insured. In addition, your qualifications may have changed. Your copay for a specialist may have changed.

     

    Our office will do our best to help you with your insurance coverage. We always offer complimentary benefit checks to help our patients. If you have any questions regarding your coverage, call your insurance and get the answers you need.

  • What is a Deductible?

    A deductible refers to the amount of money that the insured would need to pay before any benefits from the health insurance policy can be used. The deductible is a yearly amount, based on either a calendar or plan year.  A patient may also have more than one deductible on their policy. Example: An in-network deductible, an out of network deductible, a DME deductible, a hospitalization deductible, etc. 

    We will do our best to help you understand your insurance benefits and get you the most your plan has to offer. Our office will verify your benefits and make claims on your behalf. If you have any problems with your insurance, you can reach our finance department by calling the office.

  • What is durable medical equipment or DME?

    DME is durable medical equipment and refers to any medical equipment that will be used outside of the office. This means braces, orthotics, crutches etc. Each insurance plan has their own coverage standards for DME. While we will help to verify your benefits, you should check with your insurance plan to see what their coverage benfits include.
     

     

  • Why Do I Still Have a Balance?

    Many plans have co-insurances on either all or some procedures performed or durable medical equipment given. This may be in addition to your office visit copay. For Example: if a patient receives a durable medical equipment product, the patients insurance may cover it at 80% making them responsible for 20% of the allowable amount. To find out detailed information about your plan you can check your benefits coverage handbook supplied to by your employer.