Before getting treated, I was so uncomfortable and it was a constant reminder of the problem, my ingrown toenail. If there was any unintentional contact made with the toe, it would throb. My pain level was at an 8 out of 10 in the worst moments. I wasn't able to be care free, always having to be conscious of what I was doing to avoid hitting it. I work in retail so being on my feet is important and I had to be conscious when doing anything. Post procedure I feel great and my pain has gone down to a 2 because it is still healing. Dr. Bonnin explained each part of the process and it couldn't have gone better, everyone in the office is so friendly and helpful, I wish I would have got this done sooner!Ellen Hencken